Shipping Information

We are proud to offer you freshly crafted products upon receipt of your order. Each product takes 2-3 days to formulate, ensuring you always receive a product at the peak of its quality and efficacy.

Freshly formulated products are more effective, have a longer shelf life, and are more enjoyable to use. That's why we make them just for you when you place your order. For bulk orders, the formulation process may require more time. This extra time is our commitment to guaranteeing excellence in every product you receive, straight from our production to your hands.

We ship internationally to over 45 countries including USA, UK, Canada, UAE, Europe and Singapore.

Import/Custom Duties

When a customer buys through Promqueen Beauty, it does not include any customs, duties, or other import or collection fees unless you are located in Canada or the United States. There are no customs fees in Canada or the United States. If you have any questions about what that means, you should contact your local postal authority. For other countries, import or custom duties are borne by the customer. It is the customer's responsibility to pay their respective customs levy.